Returns & Exchanges
We want you to be fully satisfied with your RingConn experience, which is why we offer a 30-day return and exchange window from the date of delivery. If your smart ring doesn't fit perfectly or meet your expectations, our streamlined process ensures a hassle-free resolution.
Initiate Your Request
Contact our dedicated support team at [email protected] with your order number and the reason for your return or exchange.
Prepare Your Package
Place the RingConn smart ring, charging case, and cable back into their original packaging to ensure the items remain protected during transit.
Ship the Item
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.
Inspection and Refund
Once our quality control team inspects the returned device, your refund or replacement ring will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing