Frequently Asked Questions
Everything you need to know about the RingConn Smart Ring.
How do I determine my correct ring size?
We offer a dedicated Sizing Kit that we recommend using before your final order. Since smart rings have sensors, a snug fit is essential for accurate data tracking.
Is the RingConn Smart Ring waterproof?
Yes, the RingConn Smart Ring features an IP68 rating, making it suitable for swimming, showering, and daily hand washing up to a depth of 50 meters.
What is the typical battery life per charge?
On a full charge, the RingConn Smart Ring typically lasts up to 7 days. The included portable charging case can provide multiple full recharges for on-the-go use.
Does the app require a monthly subscription fee?
No, RingConn provides full access to your health data and insights through our mobile app without any recurring monthly subscription fees.
What is your return and warranty policy?
We offer a 30-day money-back guarantee and a 1-year limited warranty covering any manufacturing defects from the date of purchase.
How long does shipping take for international orders?
Standard international shipping typically takes 7-14 business days. You will receive a tracking number via email as soon as your order leaves our warehouse.